29 February 2024

Written by

Peter Marlow

As part of the Strategic Review announced at the 2023 AGM, members and corporate members were invited to give their opinions on:

  • What is important to you.
  • The unique position that IWA holds.
  • How to get our message across.
  • What we need to do more of.
  • What we could do less of.
  • Our future priorities.
  • How members engage with IWA and vice-versa.
  • How to recruit more members.
  • The enhanced roles that volunteers could play in the future.

The survey ran from 27 November to 12 December 2023. It was sent to IWA members under legitimate interest for research purposes. It was anonymous so the data collected was not personally identifiable data.

  • 6086 members received the survey – 5187 by email (260 failures) and 1159 by post – and were given web links to the Member Survey and the Corporate Member Survey.
  • There were 1228 responses to the Member Survey giving a response rate of 20% (although some joint members may have made individual responses which could have inflated this figure). A 2021 survey response was 13%.
  • There were 18 responses to the Corporate Member Survey out of the 321 Corporate Members. These responses contained some helpful comments but it was felt that there were insufficient responses to make any meaningful conclusions. IWA will be following up with a different form of consultation.
  • There were a tiny number of issues for respondents using iPads – paper copies of the survey were supplied where requested.

The full results are shown here and also in the Spring 2024 edition of the Association’s members’ magazine Waterways.